It's A Grind Coffee House

Reviews about It's A Grind Coffee House

• 1 / 5

  By living bArbarino
  It's a grind is usually a favorite when I am in Lancaster but it is a shame that the last couple of time's the service has been very disappointing. On Thursday my mother and aunty went in for a hit coffee and they wanted to make sure it was fresh after trying a sample and tasting how bitter and old the coffee tasted they asked the lady if she could brew fresh because it tasted old. The lady informed them it was still fresh since they had made it in the morning but it was already after 1:30 in the afternoon she then informed them that either way she could not give them that coffee because that type of coffee is meant to drink cold and not hot. My mother and aunty ended up leaving and going to Starbuck's. Its a shame that they were not well treated. I have bragged about it's a grind customer service and great coffee since they were in Palmdale and it's a shame that they had to walk out empty handed.
  May 08, 2017
• 1 / 5

  By MrTonyVision
  Received horrible verbal abuse and lack of good customer service that I received from staff at It's a Grind, coffee house 44421 #D 20th Street East in East Lancaster CA, 93535. After many weeks of ordering many tasty custom cold coffee drinks and using the coffee shop's WiFi & tables to relax, on Tuesday 11/22/2016 my internet work at a table was forcibly interrupted and I was yelled at by an apparent 'unknown' angry male shop staff member. He told me that I MUST stop using the Wifi and leave the shop. I asked him respectfully why. He then yelled back that the shop's tables and Wifi was ONLY for paying coffee drink customers. I asked his name and he very hotly said he was "Marteen". I never had any dealing with him before this incident. I also respectfully asked him with what authority was he speaking for the coffee shop staff officially. He loudly responded back to me that he was the shop's owner. I had NO WAY of knowing or believing of this male had coffee shop staff authority in this unusual and delicate & volatile situation of his own construction. I left the Grind store to think about what had just happened with my meeting 'Marteen' and his demands. I decided to visit the It's a Grnid internet site. BEWARE of this coffee shop....
  March 08, 2017
• 1 / 5

  By Heather Marroquin
  TERRIBLE
  DOOR SAYS OPEN UNTIL 7,
  I showed up at 6:45pm and a guy had the door locked, mopping and signaling that they're already closed!!!!!! He must just be an employee since he's TURNING down business DURING BUSINESS HOURS!!!! Just wanted coffee to-go ! Would of taken him 5minutes TOPS
  May 31, 2016